Shipping Methods & Rates

We ship all international orders via DHL Express for reliable, trackable, and fast delivery.

Express Shipping Fees:

  • Indonesia (below 250 AUD)

    2 €

  • Indonesia (above 250 AUD)

    0 €

  • Europe

    19 €

  • UK

    19 €

  • US

  • 19 €

Delivery estimates: 5 - 9 business days, depending on destination. Per item there is a 3% handling fee, calculated at check -out.

Countries We Ship To

We currently ship to the following regions:

Australia, New - Zealand, Indonesia (AUD SITE)

North America (EU SITE)
Canada, Mexico, United States

Asia (EU SITE)
Singapore, Japan, Malaysia, Philippines, South Korea, Taiwan, Thailand

Europe (EU SITE)
United Kingdom, Austria, Belgium, Croatia, Denmark, Estonia, Finland, France, Germany, Greece, Guernsey, Vatican City, Hungary, Ireland, Italy, Liechtenstein, Luxembourg, Malta, Monaco, Netherlands, Norway, Poland, Portugal, Slovakia, Slovenia, Spain, Sweden, Switzerland, Ukraine

Middle East (EU SITE)
United Arab Emirates

Duties & Taxes

All international orders are shipped Duties and Taxes Paid (DTP) – are not included in the shipping price and are at the clients responsibilities.

Please note: DHL may require your social security or tax ID number for customs clearance in some countries. Be sure to include your phone number at checkout to avoid delays.

Important to know

Customs & Import Fees: Customers are responsible for understanding and paying any applicable local customs duties or taxes.

Lost, Stolen, or Damaged Parcels: Sutura Studio is not liable for any parcels lost, stolen, or damaged during transit.

Unclaimed Orders: If a package is unclaimed and returned to us, no refund will be issued.

No Order Edits: Once an order is placed, we cannot make last-minute changes. To modify your size or address, your order will need to be cancelled and repurchased.

No Redirections After Dispatch: We cannot redirect orders once dispatched. Please double-check your shipping address before confirming your order.

Signature Required: Parcels cannot be left unattended. If no one is available to sign, DHL will arrange redelivery or hold your parcel for collection.

Return & Refund

Only purchases bought in the physical store can be returned within 7 days upon purchase. In order to claim a refund we need proof of payment receipt. Return is done in the form of a store credit, valid for 1 year.

Questions regarding size or shipping - please contact us through the contact button.

Contact us